A Student Accommodation that Focuses on Holistic Living

Building Hyve to be a nurturing, community-driven student home, designed to foster personal growth through co-living.

CLIENT

Queen Mary University of London

London, UK

my role

user research, brand design, UI design, design system

Team

Jaci Aricheta, Imma Procino,

Saroj Pun

Duration

October - December 2023

A Student Accommodation that Focuses on Holistic Living

Building Hyve to be a nurturing, community-driven student home, designed to foster personal growth through co-living.

CLIENT

Queen Mary University of London

London, UK

my role

user research, brand design, UI design, design system

Team

Jaci Aricheta, Imma Procino,

Saroj Pun

Duration

October - December 2023

A Student Accommodation that Focuses on Holistic Living

Building Hyve to be a nurturing, community-driven student home, designed to foster personal growth through co-living.

CLIENT

Queen Mary University of London

London, UK

my role

user research, brand design, UI design, design system

Team

Jaci Aricheta, Imma Procino, Saroj Pun

Duration

October - December 2023

Introduction

Introduction

Our team had the privilege of working with Queen Mary University of London, to work with one of their entrepreneurs in QIncubator programme. This programme help build business ideas to reality.

Our team had the privilege of working with Queen Mary University of London, to work with one of their entrepreneurs in QIncubator programme. This programme help build business ideas to reality.

Our team had the privilege of working with Queen Mary University of London, to work with one of their entrepreneurs in QIncubator programme. This programme help build business ideas to reality.

Background

Background

Getting to know the business concept

The primary goal of the business is to build a student accommodation that not only provides a safe and supportive living environment but also promotes personal growth. Their aim is to enable students to thrive by fostering both physical and mental well-being through applying a Sattvic Lifestyle and following Ayurvedic Food Principles.

Getting to know the business concept

The primary goal of the business is to build a student accommodation that not only provides a safe and supportive living environment but also promotes personal growth. Their aim is to enable students to thrive by fostering both physical and mental well-being through applying a Sattvic Lifestyle and following Ayurvedic Food Principles.

Getting to know the business concept

The primary goal of the business is to build a student accommodation that not only provides a safe and supportive living environment but also promotes personal growth. Their aim is to enable students to thrive by fostering both physical and mental well-being through applying a Sattvic Lifestyle and following Ayurvedic Food Principles.

What is a Sattvic Lifestyle?

What is a Sattvic Lifestyle?

What is a Sattvic Lifestyle?

A sattvic lifestyle emphasizes balance, harmony, and purity through mindful habits and spiritual practices.

What are Ayurvedic Food Principles?

What are Ayurvedic Food Principles?

What are Ayurvedic Food Principles?

They provide guidelines for optimal digestion and health through proper food combinations, cooking methods, and eating habits.

The design challenges

To build a website that clearly communicates the importance of living in a student accommodation that focuses on health and well-being of its residents.

To develop a cohesive and impactful brand identity that resonates with our target audience, to help differentiate us from our competitors and clearly communicates our values as a business.

The design challenges

To build a website that clearly communicates the importance of living in a student accommodation that focuses on health and well-being of its residents.

To develop a cohesive and impactful brand identity that resonates with our target audience, to help differentiate us from our competitors and clearly communicates our values as a business.

The design challenges

To build a website that clearly communicates the importance of living in a student accommodation that focuses on health and well-being of its residents.

To develop a cohesive and impactful brand identity that resonates with our target audience, to help differentiate us from our competitors and clearly communicates our values as a business.

Research

Research

We conducted market research and competitor analysis because we wanted to see how the current market for student accommodations look like and where this business idea would fit. Especially with targeting such a niche audience.

How does the market look like?

How does the market look like?

How does the market look like?

London has a major shortage of affordable, quality housing for its over 400,000 university students. High demand has led to soaring rents and poor living conditions, impacting student wellbeing and performance. The housing crisis has forced strategic efforts by universities, private developers, and city planning to increase affordable purpose-built accommodations. However, providing diverse, suitable housing options at reasonable costs continues to be a major challenge.

Understanding the competitive landscape

Understanding the competitive landscape

Understanding the competitive landscape

We conducted an analysis of student accommodations in London to learn about what they offer. Below are some of them.

Student accommodation Competitor analysis

These helped guide us to create a position matrix to try to identify potential gap in the market.

identifying potential gap in the market

We concluded that although some accommodations offer student support in health through fitness facilities, the emphasis on these aspects appears minimal. It seems more like a token effort rather than a comprehensive program designed to foster a health-focused lifestyle. Hence, this is certainly a USP we should use.

We concluded that although some accommodations offer student support in health through fitness facilities, the emphasis on these aspects appears minimal. It seems more like a token effort rather than a comprehensive program designed to foster a health-focused lifestyle. Hence, this is certainly a USP we should use.

We concluded that although some accommodations offer student support in health through fitness facilities, the emphasis on these aspects appears minimal. It seems more like a token effort rather than a comprehensive program designed to foster a health-focused lifestyle. Hence, this is certainly a USP we should use.

User Research

User Research

Switching our focus to our target audience

Now that we have a background on what the market is like, we switched our focus into learning more about the students. We used quantitative and qualitative methodologies, we conducted 1-1 interviews and sent out two surveys for a total of 31 participants.

Surveys for the quantitative research

Switching our focus to our target audience

Now that we have a background on what the market is like, we switched our focus into learning more about the students. We used quantitative and qualitative methodologies, we conducted 1-1 interviews and sent out two surveys for a total of 31 participants.

Surveys for the

Switching our focus to our target audience

Now that we have a background on what the market is like, we switched our focus into learning more about the students. We used quantitative and qualitative methodologies, we conducted 1-1 interviews and sent out two surveys for a total of 31 participants.

Surveys for the

User Research

User Research

What did we get out of it?

89%

do not follow a diet and are not familiar with the concept of  Sattvic lifestyle and Ayurvedic food principles.

58%

rated the importance of health and wellbeing more than 7 on a scale from 1 to 10.

56%

do not feel that they pay a fair price for the accommodation they live in.

83%

believe that activities are a good way to make friends and meet new people.

Stress come from academics and they cope their own way

Students’ stress come from exams and project deadlines. They cope through spending time with friends to help decompress and participating in activities like going to the gym, meditation, listening to music etc…

Not aware of what Sattvic Lifestyle and Ayurvedic Food Principles

They aren’t on a specific diet. They don't know what Sattvic Lifestyle and Ayurvedic Food Principles are. They feel that promoting healthy eating is better than restricting anyone to a specific diet.

Community involvement varies on their personality type

Students’ opinion on the importance of the community depend on their personality: people who are more extrovert value community higher whereas people who are more introverted are content on spending their time with themselves.

Student accommodation rooms are small and basic

Most student accommodation rooms are small and basic in size compared to what they would have liked. They usually have shared bathrooms and a small study space.

Catering service are useful for freshman

Freshman students are usually the ones who prefer catering services, older students prefer self-catered because they want to have freedom of what to cook and when to eat.

What did we get out of it?

89%

do not follow a diet and are not familiar with the concept of  Sattvic lifestyle and Ayurvedic food principles.

58%

rated the importance of health and wellbeing more than 7 on a scale from 1 to 10.

56%

do not feel that they pay a fair price for the accommodation they live in.

83%

believe that activities are a good way to make friends and meet new people.

Stress come from academics and they cope their own way

Students’ stress come from exams and project deadlines. They cope through spending time with friends to help decompress and participating in activities like going to the gym, meditation, listening to music etc…

Not aware of what Sattvic Lifestyle and Ayurvedic Food Principles

They aren’t on a specific diet. They don't know what Sattvic Lifestyle and Ayurvedic Food Principles are. They feel that promoting healthy eating is better than restricting anyone to a specific diet.

Community involvement varies on their personality type

Students’ opinion on the importance of the community depend on their personality: people who are more extrovert value community higher whereas people who are more introverted are content on spending their time with themselves.

Student accommodation rooms are small and basic

Most student accommodation rooms are small and basic in size compared to what they would have liked. They usually have shared bathrooms and a small study space.

Catering service are useful for freshman

Freshman students are usually the ones who prefer catering services, older students prefer self-catered because they want to have freedom of what to cook and when to eat.

What did we get out of it?

89%

do not follow a diet and are not familiar with the concept of  Sattvic lifestyle and Ayurvedic food principles.

58%

rated the importance of health and wellbeing more than 7 on a scale from 1 to 10.

56%

do not feel that they pay a fair price for the accommodation they live in.

83%

believe that activities are a good way to make friends and meet new people.

Stress come from academics and they cope their own way

Students’ stress come from exams and project deadlines. They cope through spending time with friends to help decompress and participating in activities like going to the gym, meditation, listening to music etc…

Not aware of what Sattvic Lifestyle and Ayurvedic Food Principles

They aren’t on a specific diet. They don't know what Sattvic Lifestyle and Ayurvedic Food Principles are. They feel that promoting healthy eating is better than restricting anyone to a specific diet.

Community involvement varies on their personality type

Students’ opinion on the importance of the community depend on their personality: people who are more extrovert value community higher whereas people who are more introverted are content on spending their time with themselves.

Student accommodation rooms are small and basic

Most student accommodation rooms are small and basic in size compared to what they would have liked. They usually have shared bathrooms and a small study space.

Catering service are useful for freshman

Freshman students are usually the ones who prefer catering services, older students prefer self-catered because they want to have freedom of what to cook and when to eat.

"Accommodation restricting students to explore other social habits would act as restriction on their personal freedoms and choices."

Student A, 18 years old

“(Moving to a student accommodation), it made my transition to university life easy for me because I don't have to think about food, rent, bills.”

“(Moving to a studeIt is an easy transition to university for me because I don't have to think about food, rent, bills.”

“(Moving to a studeIt is an easy transition to university for me because I don't have to think about food, rent, bills.”

Student B, 20 years old

“It’s good to be part of such communities, it helps you escape from stresses, relax you from academic pressures”

Student C, 21 years old

Business Goals vs User Needs

Business Goals vs User Needs

One major problem we had found…

There was a mismatch between the business concept and market demand

The initial business idea aimed providing accommodation in London that prioritises health and well-being. However, the concept also included restricting to have a Sattvic Lifestyle and implementing Ayurvedic Principles.


We had already found that majority of our interviewees were unfamiliar with, and those who were familiar did not practice. ALSO… the students showed a preference for lifestyle flexibility over restrictive policies.

What did this mean for us?

One major problem we had found…

There was a mismatch between the business concept and market demand

The initial business idea aimed providing accommodation in London that prioritises health and well-being. However, the concept also included restricting to have a Sattvic Lifestyle and implementing Ayurvedic Principles.


We had already found that majority of our interviewees were unfamiliar with, and those who were familiar did not practice. ALSO… the students showed a preference for lifestyle flexibility over restrictive policies.

What did this mean for us?

One major problem we had found…

There was a mismatch between the business concept and market demand

The initial business idea aimed providing accommodation in London that prioritises health and well-being. However, the concept also included restricting to have a Sattvic Lifestyle and implementing Ayurvedic Principles.


We had already found that majority of our interviewees were unfamiliar with, and those who were familiar did not practice. ALSO… the students showed a preference for lifestyle flexibility over restrictive policies.

What did this mean for us?

Reshaping the Concept

Reshaping the Concept

To help us reshape the concept, we decided to use personas. Personas help fostering empathy, ensuring we would be able to provide user-centric solutions and be data-driven. It provides a shared understanding of the target audience.

To help us reshape the concept, we decided to use personas. Personas help fostering empathy, ensuring that we go back to thinking about our use

To help us reshape the concept, we decided to use personas. Personas help fostering empathy, ensuring that we go back to thinking about our use

The personas and how they help shape the business concept

The personas and how they help shape the business concept

The personas and how they help shape the business concept

LISA

Budget conscious creative

18 , undergrad, from York

She is incoming freshman. She's nervous about being in a new city but excited and she's looking forward to the learnings and freedom that comes with being a university student.

Pain-points:

Adjusting to independence

Academic challenges

Social integration

RAHUL

Disciplined scholar

26, post-grad, from India

He just completed his degree and is looking to study in London. He enjoys sports, cycling to university, and incorporates meditation into his daily routine.

Pain-points:

Space for meditation and quiet

Limited access to sports facilities

Not a lot of healthy options for food

DANNY

Outgoing post grad

24, post-grad, from Germany

Danny is currently at the end of his first year of his Master’s. He engages in activities that matches his interest like movies, or games. He isn't overly focused on his health but he maintains a balanced approach.

Pain-points:

Limited personal space

Balancing commitments

Lifestyle constraints

They reveal the diversity of students residing in student accommodations, showcasing their personalities and the needs they prioritise both when searching for and living in such housing.

They reveal the diversity of students residing in student accommodations, showcasing their personalities and the needs they prioritise both when searching for and living in such housing.

They reveal the diversity of students residing in student accommodations, showcasing their personalities and the needs they prioritise both when searching for and living in such housing.

Other considerations for the concept refinement

Other considerations for the concept refinement

Other considerations for the concept refinement

  1. Location: London is known for its diversity

Students choose London to study because it is a global city with diverse population and multitude of perspectives.

  1. Autonomy: University student life is about independence

It's about having the freedom and authority to make choices and take actions based on what their preferences.

  1. Fraction: In UK, only 2-3% are vegan and 5-7% are vegetarian

This is according to YouGov's tracker data. On our student research only 3% were vegetarian, even then they have not heard of Sattvic or Ayurvedic living.

Our solution…

Flexibility by providing options for certain lifestyles

Our solution focused on offering flexibility and choice, aligning with the diverse needs of London's student population.

Instead of enforcing a diet, we proposed options for food. Instead of limiting to mindful only activities, we offered activities that cater to different interests, giving more choices to residents.

This approach ensured our accommodation was a supportive, inclusive environment where students were free to live according to their personal preferences.


WE MOVED FORWARD WITH THIS CONCEPT.

Our solution…

Flexibility by providing options for certain lifestyles

Our solution focused on offering flexibility and choice, aligning with the diverse needs of London's student population.

Instead of enforcing a diet, we proposed options for food

2instead of limiting to mindful only activities, we offered activities giving more choices to residents.

This approach ensured our accommodation was a supportive, inclusive environment where students were free to live according to their personal preferences.

Our solution…

Flexibility by providing options for certain lifestyles

Our solution focused on offering flexibility and choice, aligning with the diverse needs of London's student population.

Instead of enforcing a diet, we proposed options for food

2instead of limiting to mindful only activities, we offered activities giving more choices to residents.

This approach ensured our accommodation was a supportive, inclusive environment where students were free to live according to their personal preferences.

Learning the Student Experience

Learning the Student Experience

In order to gain a detailed understanding of our users' experiences, we conducted several workshops and created artefacts that helped us put ourselves in our users' shoes.

Here are some of the methods we used

Thinking of it in our users' perspectives, how do they feel when they're in that situation.

We used empathy map which helped us identify user’s needs and goals

In order to gain a detailed understanding of our users' experiences, we conducted several workshops and created artefacts that helped us put ourselves in our users' shoes.

Here are some of the methods we used

Thinking of it in our users' perspectives, how do they feel when they're in that situation.

We used empathy map which helped us identify user’s needs and goals

In order to gain a detailed understanding of our users' experiences, we conducted several workshops and created artefacts that helped us put ourselves in our users' shoes.

Here are some of the methods we used

Thinking of it in our users' perspectives, how do they feel when they're in that situation.

We used empathy map which helped us identify user’s needs and goals

Identifying the opportunities in the journey

To pinpoint the specific areas where for the business to focus on, we mapped out user's step-by-step experience when students are looking for a student accommodation.

Through an experience map, we found touchpoints and opportunities

Identifying the opportunities in the journey

To pinpoint the specific areas where for the business to focus on, we mapped out user's step-by-step experience when students are looking for a student accommodation.

Through an experience map, we found touchpoints and opportunities

Identifying the opportunities in the journey

To pinpoint the specific areas where for the business to focus on, we mapped out user's step-by-step experience when students are looking for a student accommodation.

empathy map helped to gain deeper i

Problem Statement (Marketing Site)

Student accommodation needs a platform to effectively communicate its focus on students' health, well-being, and growth because it acknowledges the profound impact on academic success.

Problem Statement (Residents Site)

Student accommodation needs a platform for residents to connect and stay updated to align with its vision to foster community building through various means.

Learning the Student Experience

Learning the Student Experience

We created user stories to help guide us through this ideation phase.

For students searching for an accommodation:

As a student going to London to study, I want a comfortable and quiet place to live that also supports my well-being, so I can concentrate on my studies.

For students that currently residing in accommodation:

As a resident, I want to join in on various activities and events so that I can find like-minded individuals, make friends and be part of the community.

We used storyboards to help visualise the scenarios

This helped clarify the journeys we had previously created, and they provided tangible representation of the design vision.

we created storyboards to highlight interactions, experience and emotional responses of the user

We created user stories to help guide us through this ideation phase.

For students searching for an accommodation:

As a student going to London to study, I want a comfortable and quiet place to live that also supports my well-being, so I can concentrate on my studies.

For students that currently residing in accommodation:

As a resident, I want to join in on various activities and events so that I can find like-minded individuals, make friends and be part of the community.

We used storyboards to help visualise the scenarios

This helped clarify the journeys we had previously created, and they provided tangible representation of the design vision.

we created storyboards to highlight interactions, experience and emotional responses of the user

We created user stories to help guide us through this ideation phase.

For students searching for an accommodation:

As a student going to London to study, I want a comfortable and quiet place to live that also supports my well-being, so I can concentrate on my studies.

For students that currently residing in accommodation:

As a resident, I want to join in on various activities and events so that I can find like-minded individuals, make friends and be part of the community.

We used storyboards to help visualise the scenarios

This helped clarify the journeys we had previously created, and they provided tangible representation of the design vision.

we created storyboards to highlight interactions, experience and emotional responses of the user

Building User Journeys

Building User Journeys

Next, moved on to work on the userflows and sitemaps as we get into the details of the solutions.

We built userflows to outline the steps the user takes to complete tasks

We had around 7-10 userflows for Marketing website and Residents hub.

we built the userflows to outline the steps a user tales to complete tasks

For these, we are getting into the details of the

We built userflows to outline the steps the user takes to complete tasks

We had around 7-10 userflows for Marketing website and Residents hub.

we built the userflows to outline the steps a user tales to complete tasks

For these, we are getting into the details of the

We built userflows to outline the steps the user takes to complete tasks

We had around 7-10 userflows for Marketing website and Residents hub.

we built the userflows to outline the steps a user tales to complete tasks

We also built the sitemaps for both websites

The process of building the information architecture of the product was not quite as straightforward, we went through multiple iterations based on feedback.

website sitemaps were built marrying the business goals with user needs

We also built the sitemaps for both websites

The process of building the information architecture of the product was not quite as straightforward, we went through multiple iterations based on feedback.

website sitemaps were built marrying the business goals with user needs

We also built the sitemaps for both websites

The process of building the information architecture of the product was not quite as straightforward, we went through multiple iterations based on feedback.

website sitemaps were built marrying the business goals with user needs

Brand Development

Brand Develop-ment

One of the design challenges was to create a brand, so our team did go through the brand design process. We built the brand that embodies togetherness, well-being and friendliness. We ended up with these designs.

We designed the logo, created colour palette, typeface and picked imagery

We designed the logo, created colour palette, typeface and picked imagery

We designed the logo, created colour palette, typeface and picked imagery

Sunshade

Sunshade

Sunshade

Eucalyptus

Eucalyptus

Eucalyptus

Astronaut Blue

Astronaut Blue

Astronaut Blue

Montserrat

Montserrat

Montserrat

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Lato

Lato

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Design System

Design System

Although the project was only for three months, I was adamant about building a design system to ensure consistency. I spearheaded this initiative, while my colleagues focused on refining various aspects of the project.

Building with Hyve brand identity

Building with Hyve brand identity

Building with Hyve brand identity

text styles using the chosen primary (montserrat) and secondary (LATO) fonts

empathy map helped to gain deeper i

empathy map helped to gain deeper i

I expanded the colour palette and added them as colour styles on figma.

empathy map helped to gain deeper i

empathy map helped to gain deeper i

Creating the components

Creating the components

Creating the components

Due to time constraints and the nature of the project, I've only got to build a really simple set of components but making sure to cover the basics like states, behaviours and variants.

Due to time constraints and the nature of the project, I've only got to build a really simple set of component

Due to time constraints and the nature of the project, I've only got to build a really simple set of component

Iteration

Iteration

Prototyping, testing, iterating - repeat

Prototyping, testing, iterating - repeat

Prototyping, testing, iterating - repeat

We began sketching out our initial ideas and constructing the foundational wireframes.


This phase was marked by close collaboration among team members, coupled with user testing. The feedback and insights gained from these tests were invaluable, requiring us to apply iterations of our design.

Evaluating the usability and functionality

Evaluating the usability and functionality

Evaluating the usability and functionality

We conducted simple Heuristic approach in testing, we gave users a few objectives and observe how they interact.

Design Solutions

Design Solutions

We developed 2 websites

Marketing website

designed to attract students searching for accommodation.

Residents hub

that provides ongoing support and resources residents.

Marketing web pages

Creating a website that feels like more than just a place to live

We’ve designed the pages to ensure that we communicate business values, through the use of content & imagery, highlighting building the community.

Streamlining the booking process

PART I: Booking with your details and uploading documents

We have separated the booking process as we've added a pending status stage where users who have booked, will need their identification and address checked.

mkt booking 01
mkt booking 01
mkt booking 01
mkt booking 02
mkt booking 02
mkt booking 02
mkt booking 03
mkt booking 03
mkt booking 03
mkt confirmation
mkt confirmation
mkt confirmation

PART II: Completing payment to confirm booking

Once the user's details and documents have been reviewed, an email will be sent inviting them make a payment to secure their spot.

email template for payment
email template for payment
email template for payment
mkt booking payment 01
mkt booking payment 01
mkt booking payment 01
mkt booking payment 02
mkt booking payment 02
mkt booking payment 02

Why did we break it down to two parts?

Like any other rentals, we think they need to be vetted and their identity to be verified, this adds to the security that we highly think is very important for safety of the community.

Introducing the Hyve Residents Card

Use of residents card to encourage community participation

This was one of my favourite ideas that came out of this project, it may seem to just be an access card, but beyond that, we also implemented the use of HYVE CREDITS.


Hyve credits is a residents currency that people use within the accommodation. Residents can add credits by converting normal money BUT they also EARN credits by participating in the community. By participating in Hyve activities, volunteering and skill sharing, residents earn credits which they can spend on paid activities OR spend on food in the cafeteria.

This is business’ way to encourage community engagement.

Residents hub web pages

Showcasing the different community involvement opportunities

We show different type of things residents can participate in like classes, sports, Skill-sharing programme and volunteering. We've also added a page for meal bookings, it revolves around the Hyve mantra of sustainability, no food goes to waste.

Applying to participate in Skill-sharing programme

Our residents will have different speciality and we feel that this is a good opportunity for them to share their knowledge and help build the community.

res skill-share form 01
res skill-share form 01
res skill-share form 01
res skill-share form 02
res skill-share form 02
res skill-share form 02
res skill-share form 03
res skill-share form 03
res skill-share form 03
res skill-share form 04
res skill-share form 04
res skill-share form 04

Final Designs

Final Designs

Interactive prototype for the Hyve marketing and residents hub websites

Interactive prototype for the Hyve marketing and residentwebsite

Interactive prototype for the Hyve marketing and residentwebsite

Summary

Summary

Summary of our design solutions

Summary of our design solutions

Summary of our design solutions

Relatable and Friendly Brand
We've developed a brand that resonates with students, emphasizing a holistic approach that sets us apart from competitors.


Balanced Business Viability and Market Fit
Our research identified a gap between business objectives and market demands. We've bridged this gap by designing a product that meets both needs.

Delivered Specialised Websites for Marketing and Residents
We've created websites that effectively communicate the offerings and feature user-friendly booking systems.

Relatable and Friendly Brand
We've developed a brand that resonates with students, emphasizing a holistic approach that sets us apart from competitors.


Balanced Business Viability and Market Fit
Our research identified a gap between business objectives and market demands. We've bridged this gap by designing a product that meets both needs.

Delivered Specialised Websites for Marketing and Residents
We've created websites that effectively communicate the offerings and feature user-friendly booking systems.

Relatable and Friendly Brand
We've developed a brand that resonates with students, emphasizing a holistic approach that sets us apart from competitors.


Balanced Business Viability and Market Fit
Our research identified a gap between business objectives and market demands. We've bridged this gap by designing a product that meets both needs.

Delivered Specialised Websites for Marketing and Residents
We've created websites that effectively communicate the offerings and feature user-friendly booking systems.

Expected metrics

Expected metrics

Expected metrics

To evaluate the success we recommend to track the following metrics:

Website Engagement: Increased traffic, longer session durations, and reduced bounce rates on both the marketing and resident hub websites indicate more effective communication and user interest.

Conversion Rate: A higher percentage of website visitors completing the accommodation booking process reflects the effectiveness of our marketing website in converting prospects into residents.

Resident Card Usage: The frequency of use of the Hyve Residents Card for accessing facilities, booking activities, and participating in events serves as a direct measure of enhanced community engagement and convenience.

Activity Participation: An increase in the number of residents signing up for and attending community events and activities, indicating a stronger community bond and engagement.

Reflections

Reflections

Reflecting on this project, a major challenge was aligning a business idea with an initially unresponsive market. Early user research revealed that the restrictions we intended to implement were not well-received. Through diligent research and data analysis, we were able to craft a proposal that not only pinpointed a market fit but also ensured business viability, demonstrating the critical role of evidence-based strategy in shaping successful ventures.

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© 2024 Jaci Aricheta. All Rights Reserved.

© 2024 Jaci Aricheta.

All Rights Reserved.